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Overview:

At Finteqhub, we strive to empower teams to take ownership of their tools, processes, and workflows, ensuring everyone can deliver their best work. We are looking for a dedicated Senior DevOps Engineer to support and guide teams while driving system reliability and observability improvements.

About Product:

Finteqhub

А PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platform

Key responsibilities:

• Facilitating SLOs and SLIs
  Collaborate with the team to define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs), ensuring alignment with system and business requirements. Provide guidance and expertise to help the team measure, track, and improve system reliability, while making the process an integral part of the team’s operations
• System and Architecture Understanding
  Support the team in understanding system architecture and communication patterns, enabling better decision-making in design and implementation
• Observability and Monitoring
  Assist the team in leveraging the observability stack (e.g., Grafana, OpenTelemetry, ELK, Jaeger) to gather actionable insights and improve system performance. Collaborate to enhance monitoring workflows and establish comprehensive metrics coverage that the team can independently maintain
• Cross-Functional Collaboration
  Foster a collaborative culture by working closely with development and operations teams to align tools and processes with business goals. Provide recommendations and insights for teams using AWS, Kubernetes, and related infrastructure, ensuring a shared understanding of best practices

Requirements:

Core Experience

• Minimum 4 years of hands-on experience with Continuous Integration and Deployment (CI/CD) tools and techniques, such as Argo CD, Argo Workflows, or GitHub Actions
• Minimum 4 years of experience with Containerization concepts and Kubernetes
• Ability to work on on-call duty

Infrastructure Management

• Minimum 2 years of experience with Infrastructure as Code tools, such as Terraform or CloudFormation
• Minimum 2 years of experience with Source Control Management tools, such as Git or Subversion

Programming & Automation

• Minimum 2 years of experience in a current programming language, such as Python or Golang

Monitoring, Logging, and SRE Practices

• Experience working with monitoring and logging tools
• Improving monitoring and alerting workflows
• Proven experience in defining and implementing Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to enhance system reliability and performance
• Demonstrated ability to collaborate with cross-functional teams to optimize monitoring, logging, and alerting processes for improved system insights and response times

Nice to have:

• Familiarity with issue tracking software, such as JIRA
• Understanding of software development life cycle (SDLC) and experience developing enterprise-grade software
• Knowledge of enterprise security and hardening best practices
• Hands-on experience with databases, such as PostgreSQL or DynamoDB
• Ability to act as a mentor and guide, helping the team to implement and effectively use existing tools and processes

What we offer:

• Comprehensive Mental Health Programme
• Private insurance (depending on contract type)
• Paid gym memberships
• Free English lessons (online)
• +1 day off per calendar year
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events

About Us:

SOFTSWISS is an international technology company with software development expertise in iGaming, fintech, and martech.

We employ on-site, hybrid, and remote teams across multiple offices and countries around the world. SOFTSWISS is known as a celebrated and trusted partner for clients working across diverse niches.

SOFTSWISS in numbers:

• Founded in 2009
• 2,000+ employees
• 4 offices worldwide
• 9 proprietary products
• 1,200+ brands using our software

Any questions? Don’t hesitate to contact: Vika Kunitskaya, Talent Acquisition Partner – viktoryia.kunitskaya@softswiss.com